New rules on air-passengers' rights set to land

Published on December 13, 2019, 4:11 pm

Published by BC Local News

New polling results suggest many people don't know about the Liberal government's new regime outlining air passengers' rights. The poll found that just over half of respondents said they hadn't heard or read anything about the rules aiming to protect flyers caught in travel nightmares. The first set of passenger-rights rules that landed in mid-July require airlines to compensate and respond to tarmac delays, denied boardings and lost or damaged luggage. The final set takes effect this weekend and will require airlines to seat parents beside or near their children at no extra cost. (The Canadian Press)





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