The Fairmont Empress has a new greeter who is winning hearts and spreading smiles.
Winston, a two-and-a-half-year-old puppy - three parts yellow lab and one part golden retriever - officially started in his role as canine ambassador this week.
"He is certainly the belle of the ball," said Tracy Drake, director, Public Relations at Fairmont Empress. "He's great with guests and the staff love him."
Trained as a guide dog in Ontario by the Canadian Guide Dogs for the Blind, Winston didn't quite make the cut as a professional service dog.
"In Winston's case he was too friendly," said Drake. "It's a great way to be a drop out. He's perfect for us."